Service

Univex employs a National Quality Service Program that consists of over 100 service partner locations. NQSP partners are dedicated to satisfying customer needs and minimizing equipment downtime. Univex also employs a network of over 200 professional service locations to maintain the serviceability and operation of your Univex equipment. 

Univex offers a 24/7/365 Technical Hotline, 1-800-258-6358, for all your technical and operational needs or email us at [email protected]. 

For parts orders, please email [email protected].

All walk-in service must submit a PO or call in before arriving at Univex. If you arrive at Univex without a PO or call in, we will ask you to send in a PO and the factory will notify you once the part is available.